Beyond Technology was engaged by a Queensland based University to undertake a business focused strategic review of the IT function, to prepare for the development of a formal strategic plan for the next 5 years. The scope of the review was strategic in nature and primarily internally focussed on IT Services. Core IT aspects of infrastructure, applications, service delivery and end-user experience were assessed to understand the environment, governance, strategic planning
A large national Childcare and preschool operator engaged Beyond Technology Consulting to undertake a capability gap assessment and develop a new Telecommunications Strategy.
Situation: The organisations success had seen exponential growth and the organisations IT strategy needed to be updated to support the new scale demands of the organisation and also prepare it for its next stage of growth.
Situation: The organisation had gone through a step change increase in scale due to the recent bolt-on of a new business unit. This had left the existing IT support arrangements unable to coup with the additional demand for service and the infrastructure unable to scale to meet business requirements.
Situation: The organisation has undergone consistent growth for many years across diverse business units. The key growth opportunity moving forward is undergoing significant structural change and the organisation is requiring a level of agility in its IT that has not been available.
Many organisations find that over time their ability to work efficiently with internal and external clients declines to such an extent that the business needs of the organisation are not met, leading to a loss of market advantage. Today, IT and telecommunications infrastructure plays a key role in business collaboration, enabling significant cost savings and productivity improvements to be derived by firms who can capture this key capability.
This case study shows how Beyond Technology helped an organisation to analyse their existing capabilities and advised them on how best to remediate their communications strategy to deliver tangible business benefits.