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IT Review and Strategy Development - Beyond Technology

IT Review and Strategy Development

IT OperationsIT StrategyHealth & Aged Care

Executive Summary:

Situation: The organisation has undergone consistent growth for many years across diverse business units. The key growth opportunity moving forward is undergoing significant structural change and the organisation is requiring a level of agility in its IT that has not been available.

Engagement:

  • Independent IT Operations Review & Cost Benchmark

Outcome:

  • The IT team has not prioritised its workload to align with business requirements and were thus unable to deliver appropriate levels of service.
  • This manifested itself as an acute resource shortage that had crippled project work and lead to an unachievable backlog
  • We developed new IT operations Strategy and prioritised remediation projects to focus activity on a roadmap to IT sustainability and an infrastructure and project dependency map to deliver the IT capability to meet the organisations business strategy.

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