ICT Efficiency, Risk and Improvement Review

IT Management is a complex balancing act: On one hand the IT team must deliver and continuously improve service levels to the business.
On the other the IT leader is expected to understand their business and its industry as well as the broader technology industry.

ICT Review

Why undertake an ICT review

Many organisations are frustrated with the efficiency of their ICT organisation and are unable to prioritise initiatives to improve service levels, reduce risk and cost and increase agility and flexibility. This service is aimed at organisations that are looking to identify the “low hanging fruit” to kick off a program of ICT improvement. An ICT Assessment will provide you with an understanding of the health of your ICT systems and organisation and will identify future project initiatives that should be undertaken as a priority to quickly capture cost savings or to improve service levels to the business. We will use our extensive industry experience and access to industry benchmarks to assess your organisations technology capabilities, technical risks, cost and service level profiles against the requirements and aspirations that we capture during our business discovery. We tailor the assessment to your specific requirements, industry and focus. This may seek to raise service levels experienced by the business, identify immediate cost-out opportunities or improve the digital agility of the ICT function. We have a range of ICT Assessment and Audit services (for both inhouse and outsourced ICT) that can be undertaken with varying levels of detail and expenditure.

ICT Benchmark Review

Full ICT Assessment

Covering the entire scope of the ICT organisation, an assessment of the technology effectiveness, risk profile and ICT costs is undertaken to ensure that ICT service delivery is aligned to the business requirements while ensuring that scale and synergy opportunities are captured, and duplication & operational inefficiencies are removed.

Rapid Assessment

A rapid assessment of your technology department focuses on quickly identifying areas of low efficiency, high cost and high risk. A report is produced that outlines the findings, and suggests initiatives that could be undertaken to alleviate the most critical concerns.

Benchmark Assessment

The key to our approach is to provide a view of “best fit practice” that reflects the unique characteristics of the client and the “best practise” for all organisations of a similar size. Our methodology is designed not only to expose where current performance does not meet requirements, through under or over servicing the business, but also to provide guidance on how operational performance may be remediated or improved through quick wins.

Beyond Technology Consulting’s Technology Operational Efficiency Improvement Methodology (TOEIM) is focused on reviewing your IT capabilities and looking for gaps where business requirements are not being services appropriately. The resultant advice will enable improved IT efficiency and reduced business risk whilst continuing to deliver business as usual IT services.

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Our business outcomes

Beyond Technology advise businesses on how to optimise the use of IT to achieve business outcomes.

Beyond Technology Consulting has several ways to help CFO’s and CIO’s to improve their organisation’s balance sheet. Our consultants are highly skilled in identifying how to optimise your IT costs to ensure that you are taking advantage of the technology available to your organisation.

Many organisations carry a significant IT failure risk without understanding either the potential or consequences of failure. Quantifying the latent risk, and taking steps to mitigate it not only makes good business sense, it often provides significant improvement in the efficiency and availability of “business as usual” IT service.

With the growing demands on IT departments it can be all too easy to focus on rapidly expanding capability and addressing the day-to-day challenges of running the technology. Properly aligning IT to direct business requirements, while improving the communication channels between IT and the business delivers massive efficiency and capability improvements.

Frequently Asked Questions

Can’t find what you’re looking for? Drop us a line and we’d be happy to answers any questions you have.

In most professions where information is asymmetric (i.e. the professional could take advantage of knowing more about the subject that they are advising you on) such as Lawyers and Doctors, the governing body can deregister the professional as stop them from practicing. This does not happen with Technology professionals so conflict of interest is a critical problem. Similarly when a technologist is heavily invested in one specific technology it often becomes their go-to solution (to a man with a hammer, everything looks like a nail). By Maintaining our independence, Beyond Technology Consulting ensures that you are provided with unbiased and actionable advice that you can trust is free from conflict of interest and be assured that we are not monetising the advice that we provide you.

"Actionable Advice" is accessible, accurate and is advice that is provided in a language and manner that does not require technical qualifications to understand. We ensure that our recommendations are fit-for-purpose with an understanding of the context of your organisation to be both affordable and achievable.

We focus on understanding the core requirements of the business so that our advice is based on your requirements not the avaliable technology. This ensures that you don't end up with a solution looking for a problem and ensures that technology outcomes will grow with your business and flex with changes in the technology.

We focus on understanding the core requirements of the business so that our advice is based on your requirements not the avaliable technology. This combined with a bias towards flexible technology solutions helps to provide technology outcomes that will grow with your business and flex with changes in the technology.

There are two key reasons that organisations don't undertake regular independent technology reviews. Firstly many boards and executive don't know that organisations like Beyond Technology Consulting exist and they are left thinking that the only options are IT Audits that are provided by the big accounting firms that don't provide any answers or actionable advice. The second reason is that they don't feel that they understand enough about IT to be able to get value from a review. Beyond Technology Consulting understands this and have designed our organisation to provide "Actionable Advice" that is accessible, accurate and provided in a language and manner that does not require technical qualifications to understand.

Related Case Studies

Evidence of the outcomes we have achieved


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