Beyond Technology was engaged by a Queensland based University to undertake a business focused strategic review of the IT function, to prepare for the development of a formal strategic plan for the next 5 years. The scope of the review was strategic in nature and primarily internally focussed on IT Services. Core IT aspects of infrastructure, applications, service delivery and end-user experience were assessed to understand the environment, governance, strategic planning
Queensland based Independent, Anglican, Day and Boarding School for girls from Pre-Prep to Year 12 was seeking and independent review of its ICT Operations.
A large national Childcare and preschool operator engaged Beyond Technology Consulting to undertake a capability gap assessment and develop a new Telecommunications Strategy.
Organisations based in regional areas of Australia face acute problems in delivering IT services when compared with their peers in metropolitan areas: Many costs are higher, infrastructure such as telecommunications is often poorer, skilled staff are difficult to attract and retain, and the organisation’s requirements are no less stringent.
In higher education this is further complicated by the fact that significant amounts of funding are delivered in the form of one-off grants that demand very disciplined project and program management whilst not providing budget for the on-going maintenance and management of the resulting infrastructure.
In this case study we assisted one of our clients to meet these two structural challenges whilst also remediating an aged IT infrastructure and re-engaging IT with organisational stakeholders.