Executive Summary

Many IT organisations struggle to maintain appropriate service levels as the organisation changes through mergers, acquisitions, and demergers. If unchecked, the disruption causes by these activities to both personnel and systems can easily become engrained in the organisation.

This case study shows how Beyond Technology Consulting can assist organisations to benchmark processes and infrastructure, understand business requirements, and re-align their technology people, processes, and infrastructure to deliver optimal performance to the business.

Industry:

Finance

Challenges:

Poor perception of IT by business
Low Business-IT Alignment

Solution:

IT Operational Efficiency Assessment

Outcome:

Cross organisation buy-in
Detailed action plan
IT Organisational realignment
IT Infrastructure remediation