IT Operations Health Check and Benchmark Assessment

Beyond Technology Consulting’s Health Check and Benchmark Assessment is focused on identifing opportunities for improving efficiency and reducing risk whilst continuing to deliver business as usual IT services. Our assessment services are aimed at organisations that are looking to identify the “low hanging fruit” to kick off a program of IT improvement.

IT Operations Health Check

IT Operations Health Check and Benchmark Assessment

These assessments will provide you with an understanding of the health of your IT systems and organisation and will identify future project initiatives that should be undertaken as a priority to quickly capture cost savings or improve service levels to the business

Our IT Operations Health Check focuses on business as usual IT operations. Our specialist consultants quickly and efficiently review your existing processes and capabilities providing you with a report that details the existing service delivery and latent capabilities. We produce a report that details our findings and provides Actionable Advice on how to bridge the capability gap and deploy best practice.

Until now there has not been an ability to cost effectively compare your IT operations, service levels and technology risk profile to “appropriate” industry practice.

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Our business outcomes

Beyond Technology advise businesses on how to optimise the use of IT to achieve business outcomes.

Beyond Technology has several ways to help CFO’s and CIO’s to improve their organisation’s balance sheet. Our consultants are highly skilled in identifying how to optimise your IT costs to ensure that you are taking advantage of the technology available to your organisation.

Digital and Technology enablement is critical to all business's growth plans, and without appropriate IT foundations and planning your growth journey will be lost at sea. Aligning your technology planning to your business strategy and ensuring appropriate priority is given to future enablement projects makes a decisive difference to your business growth plans.

With the growing demands on IT departments it can be all too easy to focus on rapidly expanding capability and addressing the day-to-day challenges of running the technology. Properly aligning IT to direct business requirements, while improving the communication channels between IT and the business delivers massive efficiency and capability improvements.

Many organisations carry a significant IT failure risk without understanding either the potential or consequences of failure. Quantifying the latent risk, and taking steps to mitigate it not only makes good business sense, it often provides significant improvement in the efficiency and availability of “business as usual” IT service.

Frequently Asked Questions

Can’t find what you’re looking for? Drop us a line and we’d be happy to answers any questions you have.

In most professions where information is asymmetric (i.e. the professional could take advantage of knowing more about the subject that they are advising you on) such as Lawyers and Doctors, the governing body can deregister the professional as stop them from practicing. This does not happen with Technology professionals so conflict of interest is a critical problem. Similarly when a technologist is heavily invested in one specific technology it often becomes their go-to solution (to a man with a hammer, everything looks like a nail). By Maintaining our independence, Beyond Technology Consulting ensures that you are provided with unbiased and actionable advice that you can trust is free from conflict of interest and be assured that we are not monetising the advice that we provide you.

"Actionable Advice" is accessible, accurate and is advice that is provided in a language and manner that does not require technical qualifications to understand. We ensure that our recommendations are fit-for-purpose with an understanding of the context of your organisation to be both affordable and achievable.

We focus on understanding the core requirements of the business so that our advice is based on your requirements not the avaliable technology. This ensures that you don't end up with a solution looking for a problem and ensures that technology outcomes will grow with your business and flex with changes in the technology.

We focus on understanding the core requirements of the business so that our advice is based on your requirements not the avaliable technology. This combined with a bias towards flexible technology solutions helps to provide technology outcomes that will grow with your business and flex with changes in the technology.

There are two key reasons that organisations don't undertake regular independent technology reviews. Firstly many boards and executive don't know that organisations like Beyond Technology Consulting exist and they are left thinking that the only options are IT Audits that are provided by the big accounting firms that don't provide any answers or actionable advice. The second reason is that they don't feel that they understand enough about IT to be able to get value from a review. Beyond Technology Consulting understands this and have designed our organisation to provide "Actionable Advice" that is accessible, accurate and provided in a language and manner that does not require technical qualifications to understand.

Related Case Studies

Evidence of the outcomes we have achieved

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IT Operations Realignment

Many IT organisations struggle to maintain appropriate service levels as the organisation changes through mergers, acquisitions, and demergers. If unchecked,...

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IT Strategy Case Study

Many organisations find that over time their ability to work efficiently with internal and external clients declines to such an...

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IT Operations Assessment

Organisations based in regional areas of Australia face acute problems in delivering IT services when compared with their peers in...

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