IT Operations Diagnostic and Optimization

The efficiency of Technology spending is getting increased attention with most organisations seeking to deliver greater business benefits with better targeted IT investment.
There are several areas in which technology costs may be inappropriate for your organisation:

IT Operations Health Check

Reducing the cost base of an organisation always involve difficult decisions. Whether it is cutting staff or cutting projects, the trade-off’s need to be considered to ensure the organisations future best interest are in focus. IT departments do not have a good track record of successfully implementing cost reduction projects, often the focus of the cuts are important new projects or on spending that reduce business risk rather than “invisible OPEX” that is outside the consideration of the IT team. Our team of highly skill business-IT professionals analyse IT budgets and activities, then quickly identify areas in which real cost savings may be achieved with understanding of any flow-on impact to business.

Process And Architectural Improvement

Recent Projects in IT Strategy, Cost Assessment, and Service Delivery.

Some of our recent projects have included:

  • Private Equity firm seeking to assess the opportunity to reduce telecommunications costs in one of its recent investments.
  • A pharmaceutical organisation seeking to audit the appropriateness of its IT strategy and spend
  • A firm seeking to audit the cost and services provided by a 3rd party IT service provider
  • A FMCG organisation seeking to assess the alignment of IT service delivery to business requirement and benchmark IT spend against similar organisations
  • A strategic cost review across the technology departments of a large media organisation to redefine their cost base at a significantly reduced level

Industry benchmarks have shown two out of three organisations that have seen structural change over the previous 24 months are significantly overspending on IT operations for their achieved service levels. Beyond Technology Consulting has a comprehensive array of services to assist you to quickly determine the areas in which your technology cost base do not best meet your business’s needs. Using our own Intellectual Property that includes comprehensive benchmark data and formal methodologies, we will provide you with certainty of outcome and “Actionable Advice” on how to optimise your IT costs.

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Our business outcomes

Beyond Technology advise businesses on how to optimise the use of IT to achieve business outcomes.

Beyond Technology has several ways to help CFO’s and CIO’s to improve their organisation’s balance sheet. Our consultants are highly skilled in identifying how to optimise your IT costs to ensure that you are taking advantage of the technology available to your organisation.

Many organisations carry a significant IT failure risk without understanding either the potential or consequences of failure. Quantifying the latent risk, and taking steps to mitigate it not only makes good business sense, it often provides significant improvement in the efficiency and availability of “business as usual” IT service.

With the growing demands on IT departments it can be all too easy to focus on rapidly expanding capability and addressing the day-to-day challenges of running the technology. Properly aligning IT to direct business requirements, while improving the communication channels between IT and the business delivers massive efficiency and capability improvements.

Frequently Asked Questions

Can’t find what you’re looking for? Drop us a line and we’d be happy to answers any questions you have.

In most professions where information is asymmetric (i.e. the professional could take advantage of knowing more about the subject that they are advising you on) such as Lawyers and Doctors, the governing body can deregister the professional as stop them from practicing. This does not happen with Technology professionals so conflict of interest is a critical problem. Similarly when a technologist is heavily invested in one specific technology it often becomes their go-to solution (to a man with a hammer, everything looks like a nail). By Maintaining our independence, Beyond Technology Consulting ensures that you are provided with unbiased and actionable advice that you can trust is free from conflict of interest and be assured that we are not monetising the advice that we provide you.

"Actionable Advice" is accessible, accurate and is advice that is provided in a language and manner that does not require technical qualifications to understand. We ensure that our recommendations are fit-for-purpose with an understanding of the context of your organisation to be both affordable and achievable.

We focus on understanding the core requirements of the business so that our advice is based on your requirements not the avaliable technology. This ensures that you don't end up with a solution looking for a problem and ensures that technology outcomes will grow with your business and flex with changes in the technology.

We focus on understanding the core requirements of the business so that our advice is based on your requirements not the avaliable technology. This combined with a bias towards flexible technology solutions helps to provide technology outcomes that will grow with your business and flex with changes in the technology.

There are two key reasons that organisations don't undertake regular independent technology reviews. Firstly many boards and executive don't know that organisations like Beyond Technology Consulting exist and they are left thinking that the only options are IT Audits that are provided by the big accounting firms that don't provide any answers or actionable advice. The second reason is that they don't feel that they understand enough about IT to be able to get value from a review. Beyond Technology Consulting understands this and have designed our organisation to provide "Actionable Advice" that is accessible, accurate and provided in a language and manner that does not require technical qualifications to understand.

Related Case Studies

Evidence of the outcomes we have achieved

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Organisations based in regional areas of Australia face acute problems in delivering IT services when compared with their peers in...

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