Technology Operations Efficiency Improvement

Whitepapers
Jul 30 , 2009
| Greg Spencer

Abstract

Efficiency in operation requires IT to constantly evolve, delivering high quality services meeting today’s requirements and to develop new capabilities and architectures to continue efficient and business aligned delivery into the future.

This whitepaper outlines a methodology for IT managers to develop a roadmap for improving operational efficiency. The methodology has three key aspects:

  1. Assess the quality of the organisations people, processes, and technology to meet current business needs.
  2. Appraise the developments in the technology lifecycles, trends within the industry, and the changing needs of the business.
  3. Action plan to address any identified gaps in a manner consistent with the broader business cycle.

Finally, this whitepaper presents the case for why IT managers should leverage external assistance to deploy this methodology.

Download Whitepaper PDF

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Greg Spencer
Founding Partner

Greg is a Founding Partner of Beyond Technology Consulting. Having held a number of senior executive positions in the past in a variety of technology industries; these roles included Chief Information Officer, Chief Technology Officer, Vice President of Network & Operations and Chief Operations Officer. Greg’s engineering qualifications provides a sound technology base and he still retains solid technical credentials in IP and application network architectures today. With over twenty years of industry technology management experience, Gregory is now part of the Beyond Technology Consulting team providing specialist strategy, telecommunications, business alignment, transformation management and consulting skills.

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