The unified communication vision provides organisations the opportunity to integrate their communication tools such as Video, Voice and Web conferencing with their telephony and messaging environments. The promise is to offer end users the freedom to collaborate and communicate when and how they choose independent of their physical location.
To achieve this vision, organisations must completely understand the business requirements and workforce profiles to define its UC objectives, and thus design its strategy. Following the strategy development, an assessment of the technical environment facilitates the development of an implementation plan and business case.
Beyond Technology Consulting has helped many organisation through these challenges, and as they do not sell any equipment or vendor technology, can provide truly independent advice and assistance in both the development and articulation of their Unified Communication Deployment Strategy (including the business case development).