Beyond Technology Consulting’s Technology Process & Architectural Improvement practice is focused on assisting organisations to improve and align ICT capabilities with broader business goals. Our engagements may take several forms:

IT Business Alignment Improvement Programs

Bridging the gap between the business expectation and your operational capability can be a technical challenge, ensuring continued and ongoing alignment to the business needs often requires a change to your communications model. We can assist you with a program designed to improve the IT to business communication channels and help IT staff to engage the business areas to provide more appropriate service delivery.

ITIL Review and Planning

When service management is clearly defined, organisations are more able to measure each service component provided and ensure one attains getting value for money. This provides the opportunity to control and reduce costs at the same time as improving overall performance. Reviewing your organisations operations with respect to ITIL, or assessing its readiness to deploy ITILv3 can often provide the first step towards improvement.

Disaster Recovery & Business Continuity Evaluation and Planning

Through a targeted DR Infrastructure and Capability Assessment we can help you build improved resilience and delivery capability while reducing both risk and costs. Initially providing you with recommendations on remediating you infrastructure and recovery processes, we will then assist with your planning and process implementation.

ICT Architectural Reviews & Enterprise Architecture framework development

To improve and align your organisations ICT capabilities with the broader business objectives we can assist with the development of an Enterprise Architecture framework. Advice that is practical, achievable, cost effective, and business focused

IT Budget Planning Workshop

This workshop will provide you with an understanding of IT budget and planning best practice with practical advice on how to improve certainty in both your budget preparation and management. This combined with an overview of industry benchmarks provides you the tools to take control of the budget and planning cycles and help your organisation to prioritise, quickly capture cost savings or improve service levels to the business

IT Operational Efficiency Improvement

Focusing on business as usual IT operations, our specialist consultants assist you to bridge your operational capability gap and deploy best practice to achieve measurable efficiency improvements.

We pride ourselves on delivering advice that is practical, achievable, cost effective, and business focused. We do not seek to produce plans based on bleeding edge technology or esoteric reports designed for little more than sitting on a shelf.