Top 10 for 2018 and BEYOND

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I wish you and your family happy holidays on behalf of the entire Beyond Technology team. Thank you for your continued support and I hope that the challenges ahead in 2018 bring you success and exciting opportunities. In thinking of the year ahead, I thought that I would share with you what the BTC Team has identified as the key trends and challenges that we feel our clients will be facing next year. As independent IT management consultants, we not only see a variety of different industries suffering the same issues, but it’s our job to help you identify and form the solutions. Please feel free to contact me at any time to discuss how Beyond Technology can help your organisation.

  1. Robots building Robots – In what we see as being an escalation of the data wars (where organisations are seeking to leverage their ongoing investment in Data Warehousing, CRM, BI and BigData to apply competitive pressure to their market) vendors are increasingly deploying machine learning solutions where the hard work of process and data analysis is being skipped in favour of an outcome based approach. For example, the development of a system to control a self driving car where each detail of what to do for every unexpected event needed to be defined and coded would take many decades of development by large teams, whereas when the computer learns through watching – those events are not defined and deliberate defined actions taken, the computer makes a judgement call. The implications of this approach for many business processes will likely start being considered in the coming year and will provide an enormous opportunity for transformational innovation.
  2. SD-WAN continues to be the WAN technology of choice – During the uncertainty of forced NBN migrations over the next 24 months, the ability of the technology to intelligently choose between two alternate links to both improve resilience and bandwidth, together with it effectively re-engineering TCP flow control to more intelligently handle modern network dimensioning will continue to be compelling.
  3. Ongoing focus on IT governance – The importance of technology strategy and execution has never been higher, boards have continued to ask questions of organisations executive team on IT strategy, risk management and benefits realisation which has spurred on the deployment of more formal IT governance frameworks. Independent external advisors to boards and steering committees have become common place and IT governance frameworks based on the ISO/IEC 38500:2008(E) are the norm.
  4. Digital Engagement transformations – As second order digital disruption became common place over the last few year the organisations response continues to seek more involvement of IT in defining the business needs. Boards and CEO’s continue to move away from the focus on the defensive play to instead seek out digital engagement and transformational opportunities.
  5. EMM device management – As more and more organisations are managing hybrid device fleets the idea of a “Standard Operating Environment” is becoming less and less common. As the EMM technology capabilities continue to improve we expect to see less locked down SOE devices and more policy based management of all devices weather they are mobile phones or PC’s
  6. 5G planning and new NBN capabilities – Although it will take some time for the exact use-cases to be derived for 5G services, the higher bandwidth and lower latency will start to make an impact in technology planning in the later part of the year. We can expect that fixed line player will start to get more serious in there approach to bandwidth with clarity on reporting of contention and congestion being expected and the start of the commoditisation of 10G interfaces.
  7. Serverless Computing – We expect to see the beginning of a wave of change away from COTS business systems (Commercial Off The Shelf) towards bespoke development using serverless computing. Time will tell on how this shift is adopted in Australia, however it has the potential to be the current generation’s business users excel macro or access database.
  8. Further increased board-level oversight of IT operations – The importance of secure, reliable and efficient IT to support the competitiveness of businesses will be a focal point for many boards. Data custody has become an increasing concern as increasingly complex supply chain and IT environments threaten to affect the “line of sight” of organisations to its information. Boards will continue to ask questions on their risk levels for data integrity, information protection and privacy compliance. We expect many more organisations will opt for Independent external review to provide appropriate oversight directly to the board.
  9. Security as an Immune system – With cyber criminal gangs proving to be the most digitally agile organisations on the planet we continue to evolve our defensive security posture. As always the trade-off between high security and high functionality continues to be a fine balance, however new approaches seek to imbed security responses into the core of our environment. We have reached the conclusion that healthy living through isolation is not feasible and our systems need an immune system that can respond to the inevitable breach.
  10. Digital Workplace Strategy – We expect to see deliberate development of digital workplace transformational strategies that will see to improve staff productivity and business processes. Although we think that material workplace change driven by IoT devices or BYOA (Bring your own Apps) is unlikely in the short term, we see real-time collaboration and digitally enhanced work practices to continue to drive workplace innovation and productivity.

Organisations that are waiting to be digitally disrupted will simply not survive into the future. To take advantage of digital innovation and transformation opportunities CEO’s must have confidence in their Technology capabilities. Those that don’t have this confidence must act quickly before being left with a legacy cost base leaving them uncompetitive and be in the dark compared to others that will be leveraging digital innovation to exploit market opportunities.

Top 10 for 2017 and BEYOND

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I wish you and your family happy holidays on behalf of the entire Beyond Technology team. Thank you for your continued support and I hope that the challenges ahead in 2017 bring you success and exciting opportunities. In thinking of the year ahead, I thought that I would share Read More

Top 10 for 2016 and BEYOND

By | Predictions | No Comments
I wish you and your family a Merry Christmas on behalf of the entire Beyond Technology team. Thank you for your continued support and I hope that the challenges ahead in 2016 bring you success and exciting opportunities. In thinking of the year ahead, I thought that I would share with you what the BTC Team has identified as the key trends and challenges that we feel our clients will be facing next year. Read More

Top 10 for 2015 and BEYOND

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We anticipate that 2015 will see next-gen security concerns, an increased focus on IT governance and emergence of the wireless carrier wars. Desk phones will begin to be phased out and organisations will focus on information as a corporate asset. Digital disruption will continue, with a focus on securing the device and empowering users.

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Are you getting value from your IT spend?

By | Value Realisation | No Comments

No matter if your view of IT is as a cost centre or a potential strategic advantage, ensuring that you are receiving good value in your IT spend is critical. Reducing cost and improving service delivery through effective IT management and improved business alignment are key outcomes from undertaking an Independent IT review and health check.

  • We will assess your internal IT service delivery or external IT service provider to consider if improved services or technology architectures could provide efficiency or capability improvements.
  • We will review your technology roadmap, consider technology failure scenarios and insure that appropriate steps have been taken to mitigate those risks that are a real danger to the organisations wellbeing.
  • We will assess your business requirements, consider best practice, new technology architectures and service delivery models and provide actionable advice on how to improve your IT service levels and reduce cost.

Read More

Top 10 for 2014 and BEYOND

By | Predictions | No Comments
I wish you and your family a Merry Christmas on behalf of the entire Beyond Technology team. Thank you for your continued support and I hope that the challenges ahead in 2014 bring you success and exciting opportunities. In thinking of the year ahead, I thought that I would share with you what the BTC Team has identified as the key trends and challenges that we feel our clients will be facing next year. As independent IT management consultants, we not only see a variety of different industries suffering the same issues, but it’s our job to help you identify and form the solutions. Read More

Top 10 for 2013 and BEYOND

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I wish you and your family a Merry Christmas on behalf of the entire Beyond Technology team.

Beyond Technology has again had its best ever year. Thank you for your continued support and hope that 2013 is looking exciting and productive.

In thinking of the year ahead, I thought that I would share with you what the BTC Team has identified as the key trends and challenges that we feel our clients will be facing next year. Read More

What does 4G mobility mean for me and my corporate fleet?

By | Mobility, Predictions | No Comments

With all three major carriers talking about their launch of 4G mobility, many business leaders are asking what impact this next generation of wireless technology will have on their business, while others are questioning the ability of the carriers to deliver on the promise of the technology.

Will the promised speed of 4G mobility (LTE) be delivered by the carriers?

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Top 10 for 2012 and BEYOND

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Given the increasingly complex IT environment facing organisations, we anticipate that 2012 will see even more operational cost pressures being placed on IT departments. Governance will focus on disaster recovery, preparing for security events rather than assuming they can be avoided. Advancements in 4G mobile technologies will see even more mobile users, with a focus on BYOD strategy over the corporate desktop.

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2011 Floods and IT Disaster Recovery Planning

By | Disaster Recovery | No Comments

Beyond Technology Consulting has already made a substantial donation to the victims of the disastrous Queensland floods, however the concern about the lessons learnt from the disaster remain. We are already hearing about Queensland business’s facing ruin, not due to the direct loss, but due to their inability to recovery core systems in a timely manner. Many organisations are only finding out now that their backup system has been ineffective, their recovery process is reliant on a staff member that can’t get to work or their 3rd party service provider has proactively entered receivership. Read More